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ONLINE CUSTOMER SATISFACTION SURVEY
1a.
How were you informed of this website?
Family/Friends
Ministry Promotion
Internet
Newspaper, Radio, Television
Other
1b.
How long ago was that?
1 week – 3 months
8 months – 12 months
4 months – 7 months
2
For what purpose did you visit the website. (Multiple answers can be selected).
To post a job.
To post a resume.
To obtain Labour Market Information/data.
Just to look/browse.
3
Have you ever posted a resume on the website?
Yes
No
4
Have you ever posted a job on the website?
Yes
No
5
Have you ever obtained information/data from the website?
Yes
No
6
Have you ever obtained any of the following through the website? (Multiple answers can be selected).
A job
A Potential employee
Information you required
A referral for a job interview?
7a.
Do you consider yourself to have
Basic computer skills,
Intermediate computer skills,
Advanced computer skills?
7b
What was the length of time you spent to:
Complete a resume
Post a job
Search for information ?
7c.
Do you think the time you spent was reasonable?
Yes
No
8.
Rate the overall effectiveness of the website.
Unsatisfactory
Fair
Good
Excellent
9.
Rate the ease of use of the website?
Very difficult to use
Needs improvement
Very user friendly
10.
Would you recommend the website to anyone?
Yes
No
11.
How do think the site could be improved?
CONTACT US:
Customer Service
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Tech Support
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Admin
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